Privacy Policy

Pop-a-clog! (“we,” “us,” or “our”) operates the website popaclog.us (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

1. Information We Collect

Personal Information: When you place an order or contact us, we collect your name, email address, shipping address, phone number, and payment information. Payment information is processed securely by Stripe and is not stored on our servers.

Automatically Collected Information: We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use privacy-focused analytics (Plausible) that do not use cookies or track personal data.

Newsletter: If you subscribe to our newsletter, we collect your email address and the source of your subscription.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and support requests
• Send newsletter communications (with your consent)
• Improve our Site and product offerings
• Prevent fraud and maintain security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Companies that help us operate our business (payment processing, shipping, email delivery). These providers are contractually obligated to protect your information.
• Legal requirements: When required by law or to protect our rights, safety, or property.

4. Data Security

We implement reasonable security measures to protect your personal information, including encryption of data in transit (TLS/SSL), secure payment processing through Stripe, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use minimal cookies necessary for the operation of our Site, including session cookies for your shopping cart. We do not use advertising cookies or third-party tracking cookies. Our analytics provider (Plausible) does not use cookies.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Unsubscribe from our newsletter at any time
• Opt out of marketing communications

To exercise any of these rights, contact us at [email protected].

7. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or through our contact page.