Return & Refund Policy

We want you to be completely satisfied with your Pop-a-clog purchase. If for any reason you are not, we offer a straightforward 30-day money-back guarantee.

30-Day Money-Back Guarantee

You may return your Pop-a-clog device within 30 days of delivery for a full refund of the purchase price. No questions asked.

Return Conditions

To be eligible for a return, the following conditions must be met:

• The return must be initiated within 30 days of the delivery date
• The product must be returned in its original packaging (or equivalent protective packaging)
• The product must not be significantly damaged beyond normal installation use
• You must provide your order number when initiating the return

How to Initiate a Return

1. Contact our support team at [email protected] or through our contact page with your order number and reason for return.
2. We will provide you with a return shipping address and instructions within 1-2 business days.
3. Ship the product back to us using a trackable shipping method.
4. Once we receive and inspect the returned product, we will process your refund within 5-7 business days.

Refund Details

• Refund amount: Full purchase price of the product. Original shipping charges ($9.99) are non-refundable.
• Refund method: Refunds are issued to the original payment method used for the purchase.
• Processing time: Refunds are processed within 5-7 business days of receiving the returned product. Your bank or credit card company may take additional time to post the refund to your account.
• Return shipping: The customer is responsible for return shipping costs unless the product is defective or was shipped in error.

Damaged or Defective Products

If your Pop-a-clog arrives damaged or is defective, please contact us immediately at [email protected]. We will arrange a replacement or full refund (including shipping costs) at no charge to you.

Exchanges

If you need a different variant of Pop-a-clog, please initiate a return of the original product and place a new order for the desired variant. This ensures the fastest processing time.

Late or Missing Refunds

If you have not received your refund after the stated processing time, first check with your bank or credit card company, as it may take additional time for the refund to appear. If you have checked with your financial institution and still have not received your refund, please contact us at [email protected].

Contact

If you have questions about our return policy, please contact us at [email protected] or through our contact page.